Privacy Policy

Privacy Policy

D.C. Heating & Cooling Inc Privacy Policy

D.C. Heating & Cooling Inc values your privacy. The information you provide is for D.C. Heating & Cooling Inc and D.C. Heating & Cooling Inc affiliated companies use only. In the course of serving you as a website visitor, customer or someone affiliated with D.C. Heating & Cooling Inc, D.C. Heating & Cooling Inc may obtain personal information about you. Obtaining this information is important to our ability to deliver the highest level of service to you, but we also recognize that you expect us to treat this information appropriately.

This Privacy Policy discloses the privacy practices for http://www.heattocold.com. This notice applies solely to the information collected by this website. It will notify you of the following:

  • What personally identifiable information is being collected from you through the website, how it is used and with whom it is shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

D.C. Heating & Cooling Inc are the sole owners of the information collected on this website. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will only use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this policy.

Your Access to and Control over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any
  • Change/correct any data we have about you
  • Have us delete any data we have about you
  • Express any concern you have about our use of your data

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Whenever we collect sensitive information (such as credit card data) that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser or looking for “https” at the beginning of the address of the webpage.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this Privacy Policy, you should contact us immediately via telephone at 1(847) 867-4328 or via email at office@heattocold.com.

Computer Tracking and Cookies

Our websites are not set up to track, collect or distribute personal information not entered by visitors. Our site logs do generate certain kinds of non-identifying site usage data such as the number of hits and visits to our sites. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information.

Policy Changes

This policy may be changed from time to time to reflect updates in our practices concerning the collection and use of personal information. The revised policy will be effective immediately upon posting to our website. This version of the Privacy Policy is effective July 25, 2019.